Hi! I’m a service and experience designer with strengths across user research, prototyping and implementation. I get a lot of joy out of listening to people and creating services and products to improve lives.

I have extensive experience working in the healthcare industry. My work has spanned across developing services, physical products, communication tools and digital tools. 

I am comfortable with ambiguity and the unknown. Once a direction becomes clear I’m all about action and seeing work through. 

I started my own side business creating stylish clothing that can serve a medical purpose. My first line of clothing is compression shirts for teens with autism. 

Recent Experience
Service Design Strategist at Stella Health (parent company to BCBSMN)
(July 2018 - Present)

Director of Design, Service Design Strategist at Harken Health
(April 2015 - June 2017)

Service Designer, Mayo Clinic Center for Innovation
(August 2011 - April 2015)

Masters of Science, Human Factors, University of Minnesota
May 2016
Bachelors of Science, Fashion Design, University of Cincinnati
June 2011

Adobe Creative Suite (InDesign, Illustrator, Photoshop, Audition)
Sketch / Balsamiq / InVision / Marvel
Usability testing 

Things I follow
Scott's Cheap Flights
Tim Ferris
Netted by Webbys
99% Invisible

List of clinical conditions I've worked on projects for:

  • Orthopedic Surgery

  • Spine Surgery

  • Bariatric Surgery

  • Cardiovascular Surgery

  • Venous Thromboembolism

  • Evacuation Disorders

  • Oncology - multiple types of cancer

  • Spinal Cord Injuries

  • Atrial Fibrillation (AFib)

  • Congestive Heart Failure (CHF)

  • Heart Failure - Ventricular Assist Devices (VAD)

  • Ophthalmology

  • Type 1 Diabetes

  • Pediatric Pain

  • Pediatric Inflammatory Bowel Disease (IBD)

  • Pediatric Phlebotomy

  • Pediatric Transplants

  • Pediatric Rheumatology

  • Pediatric Spina Bifida and Cerebral Palsy

  • Pediatric Psychology

  • Pediatric Nephrology

  • Pediatric Cystic Fibrosis