Hi! I’m a service and experience designer with strengths in user research, prototyping and implementation. I get a lot of joy out of listening to people, mixing in additional primary and secondary research and then presenting back a synthesis that gets to the essence of what the person truly wanted or needed even though they couldn't articulate it.

I have extensive experience working in the health care industry. My work has spanned across developing services, physical products, communication tools and digital tools. 

I am comfortable with ambiguity and the unknown. Once the problem and direction becomes more clear I’m all about action and seeing work through. 

I started my own side business creating stylish clothing that can serve a medical purpose. My first line of clothing is compression shirts for teens with autism. 

Recent Experience
Director of Design, Service Design Strategist at Harken Health
(April 2015 - June 2017)
Service Designer, Mayo Clinic Center for Innovation
(August 2011 - April 2015)

Masters of Science, Human Factors, University of Minnesota
May 2016
Bachelors of Science, Fashion Design, University of Cincinnati
June 2011

Adobe Creative Suite (InDesign, Illustrator, Photoshop, Audition)
Sketch / Balsamiq / InVision / Marvel
Usability testing 

Things I follow
Scott's Cheap Flights
Tim Ferris
Netted by Webbys
Medium (so many things on Medium)
99% Invisible

List of clinical conditions I've worked on projects for:

    • Orthopedic surgery
    • Spine surgery
    • Bariatric surgery 
    • Cardiovascular surgery
    • Venous Thromboembolism
    • Evacuation disorders
    • Oncology - multiple types of cancer
    • Spinal cord injuries
    • Atrial Fibrillation (AFib)
    • Congestive Heart Failure (CHF)
    • Heart failure - Ventricular Assist Devices (VAD)
    • Ophthalmologist 
    • Type 1 Diabetes
    • Pediatric pain
    • Pediatric Inflammatory Bowel Disease (IBD)
    • Pediatric phlebotomy 
    • Pediatric transplants
    • Pediatric rheumatology
    • Pediatric Spina Bifida and Cerebral Palsy
    • Pediatric psychology
    • Pediatric nephrology
    • Pediatric Cystic Fibrosis